This Privacy Policy explains how Lunavo Walk handles personal information collected through LunavoWalk.com.
By using our website, browsing our products, or placing an order, you agree to the collection and use of information as described below.
Personal Information We Collect
When you shop with Lunavo Walk, we may collect information needed to complete your purchase and provide support, including:
- Your name
- Email address
- Phone number
- Shipping details
- Billing details
- Order history
- Payment confirmation information
- Customer service messages
We may also collect browsing-related data, such as device information, browser type, IP address, pages visited, and how visitors interact with our store.
Why We Collect Information
We use customer information to operate and improve our store. This may include:
- Confirming and processing orders
- Arranging shipment and delivery
- Sending order and tracking updates
- Responding to customer inquiries
- Improving website performance
- Detecting suspicious or fraudulent activity
- Providing a better shopping experience
- Sending promotional emails when you choose to receive them
Payment Security
Payments are handled by secure third-party payment providers. Lunavo Walk does not store your full credit card or payment card information.
Information Sharing
We do not sell customer personal information.
We may share necessary information with trusted service providers who help us run our business, such as payment processors, delivery companies, website platforms, analytics providers, advertising services, and email systems.
These providers are only given the information required to perform their services.
Cookies
LunavoWalk.com may use cookies and similar technologies to help the website function properly, remember preferences, understand visitor behavior, and support advertising or marketing activities.
You may manage or block cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Email Marketing
If you sign up for marketing emails, we may send you product updates, special offers, or store announcements.
You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us at:
Data Protection
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no website, database, or online transmission method is completely secure. By using our website, you understand that absolute security cannot be guaranteed.
Your Information Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
For privacy requests, please contact us at:
Updates to This Policy
Lunavo Walk may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of LunavoWalk.com after updates are posted means you accept the revised policy.
Privacy Contact
For privacy questions, please email: